Terms and Conditions
1. Introduction
Welcome to Babeyhair. These Terms and Conditions govern your use of our website and the services provided by Babeyhair, including but not limited to, hair care services, consultations, workshops, and online coaching. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
2. Services
Babeyhair offers personalized hair care services tailored to the unique needs of curly hair, including:
- In-salon services at our London location
- Pop-up events across Europe
- Online curly hair coaching
- Workshops
3. Bookings and Payments
3.1 Bookings
All appointments must be booked in advance through our online booking system. Appointment slots are subject to availability and may vary by location. For pop-up events, appointments are announced and opened for booking periodically.
3.2 Payments
Payment for services are either made via bank transfer or in cash. Payment details will be provided upon booking confirmation.
4. During Your Service
Please note that we take a before and after picture of the back of every client's hair to add to your files for your stylist's reference.
5. Cancellation and Rescheduling
5.1 Cancellation
If you need to change or cancel your appointment, please let us know 24 hours prior to your appointment. If you do not show up for your appointment or let us know within 24 hours, we will charge you the full amount.
5.2 Rescheduling
Appointments can be rescheduled up to 24 hours in advance without any additional charge. Rescheduling requests made less than 24 hours in advance will be subject to availability and may incur additional charges.
6. Deposit Refund
The deposit is non-refundable.
7. Online Coaching
Online coaching sessions are conducted via Zoom. You will receive an email confirmation with payment details and the Zoom link after booking. Prices are per adult; additional charges apply for consultations involving children.
8. Privacy Policy
Babeyhair respects your privacy and is committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.
9. Intellectual Property
All content on the Babeyhair website, including text, graphics, logos, and images, is the property of Babeyhair and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
10. Liability
Babeyhair will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid by you for the services provided.
11. Changes to Terms and Conditions
Babeyhair reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@babeyhair.com.